Last Updated: [Insert Date]

Welcome to Golf Callaway Sales (playgolfdeals.com). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to golf enthusiasts aged 18+ who can form legally binding contracts. We primarily serve customers in North America, Europe, and select regions (excluding certain Asian countries and remote areas).

1.2 Intellectual Property

All content (logos, product images, descriptions) is owned by Golf Callaway Sales or our brand partners. Unauthorized use of any materials constitutes infringement.

2. Products and Services

2.1 Product Offerings

We specialize in premium golf equipment including:

  • Golf clubs (Drivers, Fairway Woods, etc.)
  • Branded accessories (Bags, Balls from Callaway, Cobra, Bridgestone, etc.)
  • Golf apparel (Clothing & Shoes)
  • Technical equipment (Cart Bags, etc.)

2.2 Product Information

We strive for accuracy in product descriptions and images, but slight variations may occur. Contact us before ordering if you need specific details about club specifications or materials.

3. Ordering Process

3.1 Order Placement

By placing an order, you:

  • Confirm you’re purchasing for personal use (not resale)
  • Verify all order details are correct
  • Agree to pay all applicable charges

3.2 Payment Terms

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed immediately upon order confirmation. We verify all transactions for fraud prevention.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days)

Note: Delivery times may vary due to customs processing. We cannot ship to certain Asian countries or remote areas.

5. Returns & Exchanges

5.1 General Policy

We accept returns within 15 days of delivery for most unused items in original packaging with tags attached.

5.2 Non-Returnable Items

  • Personalized/custom equipment
  • Used golf balls
  • Opened accessory packages
  • Worn clothing/shoes (hygiene reasons)

5.3 Return Process

  1. Email [email protected] with order details
  2. Wait for return authorization (1-2 business days)
  3. Ship items to: 2314 Stewart Street, Indianapolis, US 46204

Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

  • Provide accurate shipping/billing information
  • Inspect deliveries immediately for damage
  • Report issues within 48 hours of receipt
  • Understand that custom fees may apply to international orders
  • Cover return shipping costs for international returns

7. Liability Limitations

Golf Callaway Sales is not liable for:

  • Delays caused by carriers or customs
  • Incorrect addresses provided by customers
  • Product misuse or modifications
  • Consequential damages from product use

Our maximum liability is limited to the purchase price of the affected products.

8. Policy Updates

We may update these terms periodically. Continued use of our site constitutes acceptance of changes. Major changes will be communicated via email or site notifications.

9. Contact Information

For questions about these Terms:

Email: [email protected]
Address: 2314 Stewart Street, Indianapolis, US 46204