About Golf Callaway Sales
Who is Golf Callaway Sales?
We are a premium golf equipment retailer based in Indianapolis, specializing in fast and reliable delivery of top-brand golf clubs, bags, accessories, and apparel to golfers worldwide (excluding some remote areas in Asia).
What makes your store different?
We offer:
– 20-40% off retail prices on premium brands like Callaway, Titleist, and TaylorMade
– Secure packaging with specialized golf shipping boxes
– Fast processing (1-2 business days)
– Reliable global delivery through DHL, FedEx, and EMS
– 20-40% off retail prices on premium brands like Callaway, Titleist, and TaylorMade
– Secure packaging with specialized golf shipping boxes
– Fast processing (1-2 business days)
– Reliable global delivery through DHL, FedEx, and EMS
Product Questions
What brands do you carry?
We specialize in Callaway products but also carry other top brands including Bridgestone, Cleveland, Cobra, Titleist, TaylorMade, and more across clubs, bags, balls, and accessories.
Do you sell complete golf club sets?
Yes! We offer complete sets as well as individual clubs (drivers, fairway woods, etc.). Browse our “Clubs” and “Golf Clubs” categories for options.
How do I know which club is right for me?
While we can’t provide personal fittings online, our product descriptions include detailed specifications. For beginners, we recommend our “Starter Sets” or contacting our customer service for guidance.
Ordering & Payment
What payment methods do you accept?
We accept:
– Visa
– MasterCard
– JCB
– PayPal
– Visa
– MasterCard
– JCB
– PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions and never store your full payment details on our servers.
Do you offer discounts for bulk orders?
For orders over $500, please contact our customer service at [email protected] for potential bulk discounts.
Shipping & Delivery
Where do you ship?
We ship globally except to some remote areas in Asia. Our most popular destinations include the US, Canada, UK, Europe, and Australia.
What are my shipping options?
We offer two options:
1. Standard Shipping ($12.95): 10-15 days via DHL/FedEx with full tracking
2. Free Shipping (orders over $50): 15-25 days via EMS with tracking
1. Standard Shipping ($12.95): 10-15 days via DHL/FedEx with full tracking
2. Free Shipping (orders over $50): 15-25 days via EMS with tracking
How long does order processing take?
All orders are carefully packed and processed within 1-2 business days from our Indianapolis facility.
Do you provide tracking information?
Yes! You’ll receive tracking details via email as soon as your order ships, regardless of which shipping method you choose.
What if my package is delayed?
While most deliveries arrive within our estimated timeframes, international shipments may occasionally face customs delays. Contact us if your package is significantly delayed.
Returns & Exchanges
What is your return policy?
We offer a 15-day return window from the date of delivery. Items must be unused and in original packaging.
How do I initiate a return?
Contact our customer service at [email protected] within 15 days of receiving your order. Please include your order number and reason for return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product).
How long do refunds take?
Once we receive your return, refunds are processed within 3-5 business days to your original payment method.
Contact & Support
How can I contact customer service?
Email us anytime at [email protected]. Our Indiana-based team typically responds within 24 hours.
What are your business hours?
Our customer service team is available Monday-Friday, 9am-5pm EST.
Where is your physical location?
Our warehouse and offices are located at:
2314 Stewart Street, Indianapolis, US 46204
2314 Stewart Street, Indianapolis, US 46204
Still have questions? Our golf equipment experts are happy to help at [email protected]